Shipping & Refund Policy

SHIPPING POLICY - TERMS & CONDITIONS

When making a purchase with Fusion Forever you acknowledge that you have read, understand and accept the terms and conditions of our store as well as have read and understand our refund/return policy.

**Shipping - Processing time is approximately between 15-20 Business Days for your item(s) to be shipped. Some items may take longer to ship due to supplier delays. We are continuously working hard to ship items faster.

Customer Service is our top priority. Please feel free to send us an email with ANY and ALL questions at: info@fusionforever.shop.

**Some restrictions do apply, please read below for additional details**

 

SHIPPING:

Processing time is approximately between 15-20 Business Days for your item(s) to be shipped. (When ordering items that need to be bleached, we are dependent on the weather. Rainy or humid weather can delay production times slightly.)

*Check and double check your address. If package is sent back it'll be at buyer expense to re-ship. If package is delivered to wrong house, it is buyers responsibility to track down package.

Lost/ Stolen Packages: Fusion Forever is not responsible for lost or stolen packages. Once package is marked "delivered"  and is deemed lost by you, a claim needs to be filed with the post office. If you live in an apartment building please check with your management office. Check with your neighbor if you have not received your package. If damaged after delivered, buyer is responsible. For other issues please contact your local post office.  

 

MODIFICATION TO PRICES & ERRORS

- Prices of our products are subject to change, prices may change without any notification.

- At times we may have errors on descriptions, prices, & promotions. We have the right to cancel orders and/or change errors.

GIVEAWAYS

- Winners are required to be following Fusion Forever on ALL social media platforms unless otherwise stated. 

- Winners must be in contact with Fusion Forever with in 72 hours of being announced or the winning is considered voided.

- Giveaway earnings must be used in one single transaction, multiple transactions may result in void of winnings.

- Giveaway winnings may not be combined with other discounts/promos

 We appreciate your business and thank you for shopping at Fusion Forever! 

Still have questions? Feel free to send us an email at info@fusionforever.shop or click on the blue circle on the bottom left of our website.